FAQ
Frequently Asked Questions
What are peptides?
Peptides are short chains of amino acids — the building blocks of proteins. They occur naturally in the body and are the subject of extensive scientific research across a wide range of biological fields, including metabolic function, tissue repair, and cellular signalling.
How do I store them?
Lyophilized (freeze-dried) peptides should be stored in a cool, dry environment away from direct light. For long-term storage, a freezer at −20°C is recommended. Once reconstituted, store refrigerated at 2–8°C and use within an appropriate timeframe for your research protocol.
What is a Janoshik report?
Janoshik Analytical is an independent laboratory specialising in the testing of research compounds, including peptides. A Janoshik report is a Certificate of Analysis (CoA) that confirms the identity and purity of a compound through mass spectrometry and HPLC analysis. All Phantom compounds are tested and verified by Janoshik.
Do you ship discreetly?
Yes. All orders are shipped in plain, unmarked packaging with no reference to Phantom or the nature of the contents on the exterior.
What payment methods do you accept?
We accept all major credit and debit cards, as well as additional payment methods available at checkout. All transactions are processed securely.
How long does shipping take?
Shipping times vary depending on your location. Estimated delivery windows are provided at checkout. All orders are dispatched promptly following confirmation.
Are these safe?
Phantom products are sold strictly for laboratory research purposes and are not intended for human consumption. All compounds are research-grade with ≥99% purity, verified by independent third-party analysis. Safety assessments for human use fall outside the scope of our offering.
What is the research purposes disclaimer?
All products sold by Phantom are intended solely for in vitro research and laboratory use. They are not approved for human or veterinary use, and are not intended to diagnose, treat, cure, or prevent any condition or disease. By purchasing, you confirm that you are a qualified researcher and that the compounds will be used in accordance with applicable laws and regulations.